Privacy policy at FarrowTech ApS

We only collect personal data in cases where it is relevant to us, and we will only collect personal data if it is relevant to your activity at FarrowTech ApS.

When collecting, processing and using your personal data, we always comply with all relevant legal provisions.

We will only retain your personal data for as long as we are either under a legal obligation to do so or for as long as it is relevant for the purpose for which it was collected.

The information we collect

If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to provide you with our services. We may use cookies to keep track of the contents of your shopping cart while you use our webshop.

We may collect information such as name, email address, postal address, delivery address (if different from postal address), phone number and payment information.

FarrowTech ApS collects and processes your personal data when you do the following:

– Visit our website

– Make a purchase of our products

– Sign up for our newsletter

– Send us questions, complaints or feedback

The data controller

The data controller for the collection, processing and use of your personal data on https://farrowtech.dk is FarrowTech ApS, Klamsagervej 35, 1, 8230 Åbyhøj, cvr no. 36554290

Purpose and basis for processing

We collect your general contact information such as name and address in order to deliver the product or service you have purchased from us. We collect your email address in order to send you an order confirmation and delivery confirmation.

When you pay for your product or service, we collect your name, card data and IP address. The information collected in connection with the payment transaction is used and stored only for payment processing and fulfillment of the agreement entered into. When completing payments, some of your data will be passed on to DIBS, including information necessary to complete or support the payment, such as the total purchase amount and billing information.

If you have given us your consent during the registration process or on our website, we will use your email address to send you a newsletter. You can subscribe and unsubscribe from the newsletter at any time. All newsletters also contain an unsubscribe link. If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time.

If you do not wish to provide the personal data required to complete a purchase of a product, you will unfortunately not be able to purchase products from us on our website.

Your data (except your email address if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you have received your product or service.

Other recipients of personal data

We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

We have our website at one.com and payment system through DIBS, which acts as our data processor. All personal data that you provide on our website will be stored in one.com’s data centers.

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data according to our instructions and in accordance with the legal requirements for data processors.

We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

Your rights

As the data subject, you have a number of rights that we must ensure fulfillment of at all times. You have the right to request the following:
• To access and correct/change your personal data
• To have personal data deleted

In addition, you have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.

If you no longer want us to process your personal data or to restrict the processing of your personal data, you can also send us a request to our e-mail address info@farrowtech.dk.